The JOY FM Member FAQ

Here you'll find some of the most Frequently Asked Questions about becoming a The JOY FM Member.

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MEMBER ACCOUNT

Am I required to have an account to add items to the site?

How can I sign up for an account?

Does creating a Member account sign me up for emails?

Can I manage my past events from the previous version of thejoyfm.com?

Can I manage my giving with a Member account?

What happens if I forget my password?

How can I change the email address associated with my directory account?

I still need help. Who can I contact?

 

FAMILY CALENDAR EVENTS & CHURCH LISTING

How do I edit my event or church listing?

How do I add a new event or church listing?

Why is my event or church listing is marked as "pending?"

Where is the event I submitted?

How do I add an image to my event or listing?

How do I add a video?

Why do I get an error message when I try to upload my image?

My image is getting cut off/I can’t fit my whole logo into the image space.

 

BUSINESS LISTINGS

Why is my Business listing marked as "pending?"

How do I add a video to my listing?

How do I add an image or logo to my listing?

Why do I get an error message when I try to upload my image?

My image is getting cut off/I can’t fit my whole logo into the image space.